Northworst?

So after posting last month that it seemed like Northwest was getting better, I must change my tune. I experienced the worst airline experience I’ve ever had. A routine trip to our L.A. office:

1. Flight out: 10 mins late boarding.
2. “Please deplane, we are over the weight restriction.” Whatever that means. Don’t they know how much a plane can hold by now?
3. “Please board the new plane in 45 minutes.” Ugh. Fine.
4. (45 minutes becomes an hour and a half)
5. Second plane has a broken start valve
6. About 45 minutes later, the start valve is fixed and we leave
7. We are now 2 hours late departing and will have 15 minutes to get from LAX to the Campbell-Ewald L.A. office.
8. Once over the Rockies, we were bouncing with a turbulence that the Cedar Point Amusement Park would be envious of. Admittedly, this is not Northwest’s fault, nor is it under their control. I leave it in only because it made the ride that much worse.
9. Then we begin choking on the smell of the fires over Malibu, et al. Again, not Northwest’s fault.
10. We finally land, a 4-1/2 hour trip became 8 hours